The Arc of Indiana Master Trust is seeking a trust account manager to join the trust team.
The Arc of Indiana was established in 1956 by parents of children with intellectual and developmental disabilities (IDD) who joined together to build a better and more accepting world for their children. We are proud to be Indiana’s leading advocacy organization for people with IDD.
The Arc of Indiana Master Trust, founded by The Arc of Indiana in 1988, offers families, people of all disabilities, people with mental illness, and people 65+ an experienced professional option for special needs trust administration at an affordable price, allowing resources to easily be used for expenses.
The Trust Account Manager reports to the Director of Beneficiary Services and is responsible for managing all aspects of trust beneficiary accounts.
Duties and Responsibilities:
- Respond to, work with, and assist beneficiaries of the trust to access their funds appropriately, while not endangering public benefits
- Gather documentation to produce disbursement requests and submit to appropriate staff person
- Document funds received and update beneficiary accounts
- Update trust account records for all types of transactions related to trust administration
- Compose and type business emails and letters
- Assist director of beneficiary services with special projects, as needed
- Perform clerical duties as needed
- Other duties as assigned
Qualifications/Skills:
- High school education or equivalent
- Knowledge of government benefits and needs of the disability community a plus
- Strong interpersonal and communication skills
- Prior customer service experience a plus
- Experience with Microsoft Office, including Excel
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment
- Accounting or bill paying experience a plus
Benefits:
Full time salary
401K Contribution
Medical, Dental, and Vision Insurance
Paid parking for our downtown Indianapolis office
To apply, please email a letter of introduction and resume to Melissa Justice, chief trust officer, mjustice@arcind.org.