Important Changes Coming to Case Management

In July, 2021, Indiana’s Division of Disability and Rehabilitation Services (DDRS) announced a new initiative designed to improve Indiana’s case management system for services provided through Indiana’s Medicaid Waiver program for home and community based services. Agencies interested in providing case management services were asked to submit information to the Indiana Department of Administration. DDRS stated they would announce the selected agencies in October.

On October 1, 2021 DDRS announced that the following agencies have been selected to provide Medicaid Waiver case management services for people receiving FS and CIH waiver services.

This change will impact families and individuals receiving Medicaid Waiver Services for the Family Supports (FS) Waiver and Community Integration and Habilitation (CIH) Waiver.

Please read our New Medicaid Waiver Case Management System FAQ for important information and guidance on this change.