In July, 2021, Indiana’s Division of Disability and Rehabilitation Services (DDRS) announced a new initiative designed to improve Indiana’s case management system for services provided through Indiana’s Medicaid Waiver program for home and community based services. Agencies interested in providing case management services were asked to submit information to the Indiana Department of Administration. DDRS stated they would announce the selected agencies in October.

On October 1, 2021 DDRS announced that the following agencies have been selected to provide Medicaid Waiver case management services for people receiving FS and CIH waiver services.

This change will impact families and individuals receiving Medicaid Waiver Services for the Family Supports (FS) Waiver and Community Integration and Habilitation (CIH) Waiver.

Please read our New Medicaid Waiver Case Management System FAQ for important information and guidance on this change.


Case management organization virtual meet and greet

The Bureau of Developmental Disabilities Services is hosting multiple virtual meet and greet opportunities for individuals and families to learn more about the case management companies selected to continue to provide case management services.

Each case management company will provide a brief summary of their agency and their contact information. Questions will be addressed as time allows and any remaining questions will be addressed after the event.

The case management companies that will be available at the events are:

  • CareStar of Indiana
  • The Columbus Organization
  • Connections Case Management
  • Indiana Professional Management Group
  • Inspire Case Management
  • Unity of Indiana

The October virtual meet and greet opportunities will take place as follows:

No registration is required.

There will be additional dates and times scheduled for November so please watch for future announcements.


BDDS Case Management Innovation Webpage

The Bureau of Developmental Disabilities Services has created a number of resources to assist individuals and families through the process. These have been shared with all current case management companies and an announcement will be sent when they are available on the BDDS Case Management Innovation webpage.