The collection of personal information
We collect “personal” information from you when you provide it to us. For example, we may collect your name, mailing address, telephone number, credit card number and email address. If you sign up to receive a newsletter, we will collect your email address.
How we use your information
We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your name, address or e-mail address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed.
The personal information that you give us is used to process and fulfill your transaction. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services.
We use one credit card processing company to assist us in processing your payment. However, that company does not retain, share, store, or use personally identifiable information for any secondary purposes.
We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.
If you are no longer interested in receiving e-mail announcements and other information from us, please e-mail your request to email@example.com. Please include your complete name, e-mail address and mailing address. Note that you may still receive customer service related communications from us.
Other website links
Our website contains links to other websites, including The Arc Master Trust and Works of Arc. Please be aware when you leave our site and read the privacy statements of the other websites for their policy. This privacy statement applies solely to information collected by our website.
IP address and cookies
We also collect “non-personal” information from you, such as your browser type, the URL of the previous web site you visited, your ISP, operating system, and your IP address. “Non-personal” information cannot be easily used to personally identify you. We may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in merchandising and in developing the design and layout of the website.
Protecting your information
The security of your personal information is very important to us. When you enter sensitive information such as a credit card number on our deposit or payment forms, we encrypt that information using secure socket layer technology (SSL). For purchases made online with credit cards, we store your credit card number in encrypted form for a limited amount of time, and our employees do not have access to this information. We do not store PIN data or 3-digit security codes.
We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions.
Users under the age of 18
Our services are intended for users ages 18 and older. We will not knowingly collect or use any personal information from persons that we know to be under the age of 18. If we learn that we have inadvertently collected information form a child under the age of 18, that information will be deleted from our database.
Updating your personal information
If your personal information changes, you may correct, update or remove personal information previously provided to us by emailing firstname.lastname@example.org.
Effective September 1, 2013.